Click & collect in store
If you are not happy with your purchase, we are always here to help.
To be eligible for a return the item must be unused & in the same condition that you received it. The item must be in the original packaging.
Please return to:
18 Obelisk Road
We do not cover the costs of returns so please ensure you send your returns with a tracked delivery service as we cannot be liable for lost goods and you will not receive a refund.
We aim to refund within 5 working days from receiving the parcel back to the shop.
If you wish to exchange an item, please call 02380 447714/ 07444670545 or email: email@example.com & we will only be to glad to assist you.
Whilst we offer all our lovely customers the option to return any web orders to our stores, Stripe is an online payment method and can only be refunded by an administrator.
This will be done within three working days and we will email you once completed. Stripe purchases can however be exchanged in store for a credit note to the value of the item, or exchanged for another item available in store
Postage will not be refunded in stores.
As hard as we try, sometimes things just go wrong. You may be refunded if we are unable to deliver an item you have ordered from us. It may be that it is the last one we have in a range. We try really hard for this not to happen but when it does, and we can’t get you a replacement we will immediately email you and send you a refund
If you wish to use a gift voucher online, please email us firstname.lastname@example.org we will send you a unique code which can only be redeemed once.
Please note that a lot of our stock come in European sizes which we will convert to UK sizes, therefore the sizes on the box/tag may not be in UK sizes
Images on this website do not belong to Roynon Dancewear.